I currently live here. I don't know how it used to be, but this place isn't anywhere near as bad as people make it sound. As long as you follow the rules stated in your contract and pay your rent on time it's fine. I haven't had any issues with parking. Yes, the apartments are on the smaller side, but if you looked at the apartment and saw it's size and still moved in, then that's your own fault. I feel like they've done a good job with renovations and have been able to clear out a lot of the "sketchy" people. Really the only people I see around the complex are older people and young couples. A few of the downsides, there are a LOT of stairs. Only the top floor is wheelchair accessible. It's pet friendly, my neighbors are pretty good, but occasionally you get dogs barking. The building uses swamp coolers and not A/C, so it gets toasty. I bought a window A/C unit and ran it all summer, because the coolers didn't bring my apartment temp below 80 degrees. All in all it has been a decent apartment, pretty clean, very quiet, kinda pricey for what you get but that's Provo.